Frequently Asked Questions (FAQ)
What services does Yad Ezrah Ambulette Services provide?
We provide safe, reliable, and compassionate non-emergency medical transportation. Our services include wheelchair ambulette transportation to and from hospitals, medical appointments, dialysis centers, rehabilitation facilities, nursing homes, and therapy sessions.
Is this an ambulance service?
No. We are not an emergency ambulance. We specialize in non-emergency ambulette transportation for patients who require assistance, supervision, or wheelchair-accessible vehicles.
Who can use your services?
Our services are available to:
- Seniors
- Individuals with mobility challenges
- Wheelchair users
- Patients requiring supervised transportation
- Residents of nursing homes or assisted living facilities
Do you provide wheelchair-accessible vehicles?
Yes. All of our vehicles are fully wheelchair-accessible and maintained to meet safety and comfort standards.
Do you transport patients to dialysis and therapy appointments?
Yes. We regularly provide transportation for dialysis treatments, physical therapy, occupational therapy, speech therapy, and other recurring medical or therapeutic appointments.
What areas do you serve?
We proudly serve Rockland County, Orange County, Westchester County, and the New York City area.
Are you available 24 hours a day?
Yes. We operate 24 hours a day, Sunday through Friday. (Closed on Shabbat.)
Do you accept Medicaid or insurance?
Yes. We accept Medicaid and work with most insurance plans. Please call us to confirm coverage and eligibility.
How do I schedule a ride?
You can schedule transportation by calling us directly at 888-778-0251. Advance scheduling is recommended for recurring or long-distance trips.
Can family members ride along with the patient?
In many cases, yes. Please let us know at the time of booking so we can make appropriate arrangements.
Are your drivers trained?
Absolutely. Our drivers are professionally trained, courteous, and committed to patient dignity, safety, and punctuality.
What if my appointment runs late?
We understand that medical appointments can be unpredictable. Our dispatch team works closely with facilities and drivers to accommodate delays whenever possible.
Therapy Transportation Services
Yad Ezrah Ambulette Services proudly offers reliable transportation to and from therapy sessions, including:
- Physical Therapy (PT)
- Occupational Therapy (OT)
- Speech Therapy
- Rehabilitation Programs
- Post-surgical Therapy
We understand how important consistency is for therapy and recovery. Our team ensures timely pickups, comfortable rides, and respectful assistance for every patient.
For recurring therapy appointments, we offer scheduled, dependable transportation plans to make recovery stress-free for patients and families.
Need more information?
Call us at 888-778-0251 to schedule transportation. We are here to help with care, compassion, and professionalism.